Minor illness matters. It matters to patients, who attend 57 million GP consultations a year for minor illness.1 This is despite minor illnesses being commonly defined as a wide range of self-limiting conditions, normally managed through self-care.2
Therefore, minor illness matters to general practice. If not handled well, workloads can be unmanageable and affect the reputation of the practice.3
In turn, minor illness matters to the whole NHS. The lack of same-day appointments for urgent care in general practice impacts the rest of the system, by driving people towards A&E departments and avoidable hospital admissions.3
GP shortages, an increased demand from patients due to an ageing population, rising patient expectations and the shift of care from hospitals to the community mean nurse-led minor illness clinics can play a key role in managing demand for same-day appointments.4
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