Communication skills for nursing practice

What is it?
An introduction to communication skills which are vital in nursing practice, with a focus on practical application in healthcare settings.
Who is it by?
Catherine McCabe and Fiona Timmins, assistant professors at the School of Nursing and Midwifery at Trinity College, Dublin.
What does it say?
The book examines the necessity of good communication skills when treating patients and working effectively with colleagues in healthcare settings. The chapters of the books focus on aspects of this, such as listening skills, non-verbal communication, conflict resolution, delivering bad news to patients and awareness of the impact a diagnosis can have.
Who is it published by?
Palgrave Macmillan