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Learning from CQC inspections

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Practice nurses have a lot to offer in turning CQC Practice nurses have a lot to offer in turning CQC ratings around

The Care Quality Commission’s (CQC’s) remit is to inspect and quality assure all health and social care organisations in England providing regulated activities including state and independent hospitals, adult social care and primary medical services. Inspection findings are published each year in an annual State of health and adult social care in England report1 and this year’s report draws on the inspections of almost 22,000 providers.

Around a fifth of those 22,000 providers, (just over 4500), were GP practices. This represents just over half of the total 8000 GP practices operating in England, which means we will have to wait until next year’s report to get the full picture.

While only 4% (181) were rated ‘outstanding’, plenty of good examples from which to learn were found by local inspectors in the 83% (3744) which were rated ‘good’.2

Among GP practices, the key questions about responsiveness and caring performed best, with safety performing comparatively less well. Ninety-six per cent and 95% of practices were rated ‘good’ and ‘outstanding’ for caring and responsive respectively, whereas only 75% were rated ‘good’ and ‘outstanding’ for safety.


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