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Clarify boundaries to avoid job substitution

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NHS financial pressures and cuts to local authority budgets could undermine the effective use of volunteers in health and social care, independent charity the King's Fund has warned.

Three million people volunteer in the NHS, health charities and social care and are ‘an important part of the care team, providing support to paid professionals and patients'.

The King's Fund has called on commissioners and providers to clarify boundaries between professional and volunteer roles to allay concerns of job substitution.

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