This site is intended for healthcare professionals only

NHS App saves around 22,000 car journeys every month

Written by: | Published:

The app has saved thousands of journeys The app has saved thousands of journeys

The NHS App has helped to reduce travel to GP practices with an average of 22,000 car journeys saved every month.

New analysis carried out by NHS Digital found that around 200,000 appointments and repeat prescriptions arranged through the NHS App between April and December last year would previously have been made by people driving to their local surgery.

The research also estimates that around 4,100 fewer bus and taxi journeys and around 5,500 fewer train and motorbike journeys are being made every month with patients using the app instead.

To read more on this topic, visit:

In total, more than 206,000 car, bus and taxi trips to GP practices are estimated to have been saved between April to December 2021.

‘By using the NHS App to manage appointments and order repeat prescriptions online thousands of patient journeys to GP practices are being saved every month,’ said Susie Day, NHS Digital Head of Delivery, NHS App.

‘The NHS App is providing people with a convenient and secure way to access healthcare and is having a wider positive environmental impact.’

Patient journeys to GP practices account for around 17% of the carbon footprint of the NHS, and the journey savings are estimated to have led to carbon dioxide reduction of 78 tonnes.

Over 26 million people are now signed-up with the NHS App. In the last four months, more than 5.9 million repeat prescriptions were ordered and over 463,000 GP appointments were booked via the NHS App, saving valuable time for patients and clinicians.

‘Sustainability is a key priority for NHS Digital and the organisation is working to reduce its carbon footprint. Last year, use of the app helped save more than 200,000 car journeys, resulting in a significant reduction of carbon emissions,’ added Ms Day.

What do you think? Leave a comment below or tweet your views to @IndyNurseMag

This material is protected by MA Healthcare Ltd copyright.
See Terms and Conditions.



Please view our Terms and Conditions before leaving a comment.

Change the CAPTCHA codeSpeak the CAPTCHA code

Read a free issue from Practice Nursing

Register to read a free issue from our sister publication, Practice Nursing.

Including articles on asthma, diabetes and more. Read your copy.


Sign up to the newsletter


Independent Nurse is the professional resource for primary care and community nurses, providing clinical articles for practice nurses and prescribers.


Subscribe to our newsletter and stay up to date with the latest nursing news.

Stay Connected

Stay social with Independent Nurse by following us on Twitter, liking us on Facebook or connecting on LinkedIn.


Need access to some of our older articles? You can view our archive, or alternatively contact us.

Contact Us

MA Healthcare Ltd.
St Jude's Church, Dulwich Road
London, SE24 0PB

Tel: +44 (0)20 7738 5454
Registered in England and Wales No. 01878373

Meet the team


Find out how to contribute to Independent Nurse here.