Home | News Written complaints against nursing fall Written by: Alex Turnbull | Published: 15 September 2014 Comment on this article The number of complaints against nursing, midwifery and health visiting services has fallen since 2012, according to figures from HSCIC. Data on Written Complaints in the NHS 2013/14 revealed that 21.7 per cent of the total number of complaints received between April 2013 and March 2014 were about nursing, midwifery and health visiting. This compares to from 41.7 per cent received in 2012, a drop of 20 per cent. In 2013, 22.1 per cent of the complaints were for nursing. Despite the reduction, nursing, midwifery and health visiting stimulated the second highest level of complaints, after hospital doctors and surgeons. This includes both primary and secondary care nurses and midwives. No distinction was made in the figures. However, around 90 per cent of patient contacts are with primary care, so this does not necessarily mean there is poor service in the sector. What do you think? Leave a comment below or tweet your views to @IndyNurseMag This material is protected by MA Healthcare Ltd copyright. See Terms and Conditions. Comments Name Email Comments Please view our Terms and Conditions before leaving a comment. BotDetect CAPTCHA ASP.NET Form Validation
Written complaints against nursing fall Written by: Alex Turnbull | Published: 15 September 2014 Comment on this article The number of complaints against nursing, midwifery and health visiting services has fallen since 2012, according to figures from HSCIC. Data on Written Complaints in the NHS 2013/14 revealed that 21.7 per cent of the total number of complaints received between April 2013 and March 2014 were about nursing, midwifery and health visiting. This compares to from 41.7 per cent received in 2012, a drop of 20 per cent. In 2013, 22.1 per cent of the complaints were for nursing. Despite the reduction, nursing, midwifery and health visiting stimulated the second highest level of complaints, after hospital doctors and surgeons. This includes both primary and secondary care nurses and midwives. No distinction was made in the figures. However, around 90 per cent of patient contacts are with primary care, so this does not necessarily mean there is poor service in the sector. What do you think? Leave a comment below or tweet your views to @IndyNurseMag This material is protected by MA Healthcare Ltd copyright. See Terms and Conditions. Comments Name Email Comments Please view our Terms and Conditions before leaving a comment. BotDetect CAPTCHA ASP.NET Form Validation