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Spotlighting practice nurses

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Carol Williams explains how she went from a working nurse to nursing director of an NHS England area team, and her plans for practice nurses.

What does the Devon, Cornwall and Isles of Scilly Area Team of NHS England do?

It has a responsibility for directly commissioning primary care services. That includes all independent contract services: general practice, pharmacy, optometry and dental services. We also have an assurance role to support CCGs to undertake their roles and responsibilities, and oversee equality and safety for the peninsula. We also have a key role in developing the CCGs.

What does your role as director of nursing involve?

I am the clinical lead for domains four and five of the NHS Outcomes Framework, which cover quality and safety, the patient experience of care and safeguarding. I have a small team for quality, safety and patient experience.

Do you ever get 'hands on'?

I get involved in service improvement. My team is leading a sepsis campaign directed at improving the recognition of children at risk of sepsis. Following the case of a little boy who could have been saved if his condition had been recognised and appropriately treated, we will be introducing the Sepsis 6, and educating GPs and community services to recognise sepsis and raise awareness with parents.

How did you get to where you are today?

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